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Return Policy

At E-Krishi run by Glowom Equiptech Private Limited, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return guidelines below.

1. Eligibility for Returns

Products are eligible for return if they are defective, damaged, or not as described. You must initiate a return request within 7 days of delivery.

2. Non-Returnable Items

Perishable goods such as fresh produce, seeds, and fertilizers cannot be returned unless they arrive damaged or unusable. Opened or partially used items are also not eligible for returns.

3. Return Process

To return an item, please contact our support team with your order ID and reason for return. We will guide you through the return process, which may include reverse pickup or drop-off to the nearest courier center.

4. Condition of Returned Items

Returned products must be unused, in their original packaging, and include all manuals, tags, and accessories. Items not meeting these requirements may not be accepted.

5. Refund/Replacement

Once we receive and inspect your return, you will be eligible for a refund or replacement, depending on the issue and your preference. Refunds will be processed according to our Refund Policy.

6. Contact Us

For return-related queries, please reach out to: 📧 [email protected] 📞 +91 90980 96884

Last updated: 21/8/2025