At E-Krishi run by Glowom Equiptech Private Limited, we aim to provide you with the best shopping experience. If you are not completely satisfied with your purchase, our Refund Policy explains the terms and process for requesting refunds.
Refunds are applicable only if the product delivered is defective, damaged, or not as described. To be eligible, you must notify us within 7 days of receiving your order.
Certain items such as perishable goods (fresh produce, seeds, or fertilizers) cannot be refunded unless they arrive in a damaged or unusable condition.
To request a refund, please contact our support team with your order ID and details of the issue. Once approved, your refund will be credited to your original payment method within 5-10 business days.
If you haven’t received your refund within 10 business days after approval, please check with your bank or payment provider. If the issue persists, contact us for assistance.
If exchange or replacement is approved the product will be picked and a new product will be delivered within 5-7 working days.
For refund-related queries, please reach out to: 📧 [email protected] 📞 +91 90980 96884
Last updated: 21/8/2025